私隱政策

Privacy Policy

1. 簡介 Introduction

LaLaRef 急單王(以下簡稱「我們」)致力保護您的個人資料私隱。本私隱政策說明我們在您使用本網站(www.lalaref.com)及相關服務時,如何收集、使用、儲存及保護您的個人資料。

LaLaRef ("we", "us") is committed to protecting your personal data privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.

使用本網站即表示您同意本私隱政策的條款。如您不同意,請停止使用本網站。

By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please stop using this website.

2. 我們收集的資料 Data We Collect

當您透過本網站預訂球證服務或聯絡我們時,我們可能收集:

When you book services or contact us, we may collect: name, phone number, email (if provided), match details, match type, and payment information.

3. 資料使用目的 How We Use Your Data

我們收集的個人資料僅用於以下目的:

We use your data for: processing bookings, arranging referees, WhatsApp communication, payment processing, improving services, traffic analysis, customer support, and legal compliance.

4. Cookies 及分析工具 Cookies & Analytics

本網站使用以下第三方服務:

4.1 Google Analytics (GA4)

我們使用 Google Analytics 4(追蹤 ID:G-L1YNR24WBC)來分析網站流量及使用模式。Google Analytics 使用 Cookies 收集匿名化的瀏覽數據,幫助我們了解訪客如何使用本網站,從而改善用戶體驗。

We use Google Analytics 4 (ID: G-L1YNR24WBC) to analyze website traffic. GA4 uses cookies to collect anonymized browsing data to help us improve user experience.

4.2 Google AdSense

本網站使用 Google AdSense(發佈商 ID:ca-pub-6821440840277063)展示廣告。AdSense 可能使用 Cookies 來提供與您興趣相關的廣告。

We use Google AdSense (Publisher ID: ca-pub-6821440840277063) to display ads. AdSense may use cookies to serve interest-based advertisements.

4.3 管理 Cookies

您可以透過瀏覽器設定管理或刪除 Cookies。請注意,停用 Cookies 可能影響網站的部分功能。

You can manage or delete cookies through your browser settings. Disabling cookies may affect some website functionality.

5. 資料分享 Data Sharing

我們不會出售您的個人資料。我們僅在以下情況下分享您的資料:

We do not sell your personal data. We only share data with: our referee team (match details for service arrangement), third-party analytics/advertising services (anonymized data only), and law enforcement when legally required.

6. 資料安全 Data Security

我們採取合理的技術及組織措施保護您的個人資料,包括:

We implement reasonable technical and organizational measures to protect your data, including HTTPS encryption, restricted access, regular security reviews, and secure communication channels.

7. 資料保留 Data Retention

我們僅在必要期間保留您的個人資料:

當資料不再需要時,我們會安全地刪除或匿名化處理。

We retain data only as necessary: booking/transaction records for 7 years (per HK tax requirements), communication records for 2 years, and analytics data per Google Analytics defaults. Data is securely deleted or anonymized when no longer needed.

8. 您的權利 Your Rights

根據香港《個人資料(私隱)條例》(第 486 章),您享有以下權利:

如需行使上述權利,請透過以下聯絡方式與我們聯繫。我們會在合理時間內回應您的要求。

Under the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486), you have the right to: access your data, correct inaccurate data, request deletion, and object to direct marketing use. Contact us to exercise these rights.

9. 第三方連結 Third-Party Links

本網站可能包含指向第三方網站的連結(例如 WhatsApp、Google Maps)。我們對這些第三方網站的私隱政策或內容不承擔任何責任。建議您在提供個人資料前,先閱讀相關網站的私隱政策。

Our website may contain links to third-party sites (e.g., WhatsApp, Google Maps). We are not responsible for their privacy practices. Please review their policies before providing personal data.

10. 兒童私隱 Children's Privacy

本網站的服務主要面向 18 歲或以上人士。我們不會故意收集 18 歲以下兒童的個人資料。如果您是家長或監護人,並發現您的孩子向我們提供了個人資料,請聯絡我們,我們會立即刪除相關資料。

Our services are intended for individuals aged 18 or above. We do not knowingly collect data from children under 18. If you are a parent/guardian and believe your child has provided personal data, please contact us for immediate deletion.

11. 政策更新 Policy Updates

我們可能會不時更新本私隱政策。任何重大變更將會在本頁面上公佈。建議您定期查閱本頁面以了解最新的私隱政策。繼續使用本網站即表示您接受更新後的政策。

We may update this Privacy Policy from time to time. Significant changes will be posted on this page. Continued use of the website constitutes acceptance of the updated policy.

12. 聯絡我們 Contact Us

如您對本私隱政策有任何疑問或要求,請透過以下方式聯絡我們:

If you have any questions about this Privacy Policy, please contact us via WhatsApp: 8482 8484, Email: [email protected], or visit www.lalaref.com.